713-806-5866

General

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Booking & Requirements

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Short-Term Rentals

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Long-Term Rentals

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Personal Driver

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Sprinters

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Out-of-Town Rentals

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Special Events

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Photoshoot Rentals

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Private Jet Charter

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Concierge

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Referral Program

General FAQs

We offer self‑drive luxury and exotic rentals, Sprinter vans, personal driver service, airport transfers, long‑term rentals, vehicle delivery, out‑of‑town service, special event and photoshoot rentals, plus concierge support.

We serve Dallas–Fort Worth, Austin, and San Antonio, with delivery available across Texas by request. Out‑of‑area deliveries can be arranged for an added fee.

Online booking is available 24/7. For fastest help during business hours, call or text our team. After‑hours support is available for active reservations and scheduled handoffs.

Choose your vehicle and dates, submit your driver’s license and insurance, pay the reservation deposit, sign the rental agreement, then pick up or schedule delivery. At handoff we verify ID, complete a walk‑around, and release the vehicle.

Yes—choose from luxury sedans, SUVs, or Sprinters for larger groups. Specific models are available on request based on availability.

Yes. We deliver to hotels, residences, airports, and venues. Delivery fees are distance‑based and quoted upfront. At drop‑off we verify ID, complete a quick inspection, and hand over the keys.

We accept major credit and debit cards (including AmEx), Apple Pay/Google Pay, and bank wire for higher‑value bookings. A refundable security hold is processed at handoff.

Yes. Our concierge can handle itinerary planning, dining and nightlife reservations, event coordination, and on‑site support. Add it during booking or ask your advisor.

Reschedules are allowed when requested in advance. Cancellations 72+ hours before start receive a credit; 72–24 hours receive a partial credit; under 24 hours are typically non‑refundable. Weather or operator delays can be moved at no cost when possible.

Call or text for urgent requests and same‑day availability. Use the booking form for quotes that require documents or multiple vehicles—we typically reply within 15–30 minutes during business hours.

Booking & Requirements

What do I need to book? (ID/license + insurance verification)

A valid driver’s license, active auto insurance that covers rentals, and a credit card for the security hold. International guests need a passport and may need an International Driving Permit. Drivers must be 25+.

Is a deposit required to reserve?

Yes. A non‑refundable reservation deposit confirms your dates and vehicle. A separate, refundable security hold is processed at handoff and released after return and inspection.

When is the remaining balance due?

Your remaining balance is due at or before handoff. For deliveries and peak dates, balances may be processed up to 24 hours before the start time to streamline checkout.

How many miles are included per day, and what happens if I go over?

Most rentals include 100 miles per day, pooled across multi‑day bookings. Additional miles are billed at a per‑mile rate shown on your quote. Prepaid mileage bundles are available at a lower rate.

Can I extend my booking?

Yes, pending availability. Contact us before your return time and we’ll confirm the hourly or daily extension rate. Unauthorized late returns may incur a fee.

Do you offer delivery, and how does it work?

We schedule a delivery time and location, share ETA updates, verify your ID and payment at arrival, complete a walk‑around with photos, and hand you the keys. Returns can be picked up or brought back to our hub.

Short-Term Rentals

Do I get the exact car I reserve?

Yes—your booking is for the exact vehicle shown whenever possible. If a last‑minute issue occurs, we’ll offer the same model, an equal or upgraded replacement, or you can choose a refund.

Can I book a one-day rental?

Yes, most weekdays allow single‑day rentals. Weekends and peak dates often require a two‑day minimum. If you only need a few hours, consider our personal driver or photoshoot options.

What’s the weekend minimum?

Most vehicles require a two‑day minimum from Friday to Sunday and on holidays. Some exotics may require longer minimums during peak periods.

What’s included (miles/day, deposit, etc.)?

Standard rentals include 100 miles per day, pooled across multi‑day bookings. A reservation deposit confirms your dates, and a refundable security hold is processed at handoff.

Can I switch vehicles mid-rental?

Yes, subject to availability. We’ll quote any rate difference and arrange a convenient exchange time and location.

Can I use a rental for a wedding/birthday/photoshoot?

Absolutely. We can deliver to venues, coordinate timing with your planner, and keep the vehicle photo‑ready throughout your event or shoot.

Long-Term Rentals

What counts as weekly/monthly?

Weekly is 7 consecutive days; monthly is 28–30 days. Long‑term bookings include discounted daily rates and flexible mileage options.

Why is long-term cheaper than day-by-day?

Long‑term rentals reduce turnover and logistics, so we pass those savings on with lower daily rates and bundled mileage.

What’s included in a long-term quote?

Discounted rate, bundled mileage or a custom mileage cap, scheduled maintenance coordination, and delivery options. Security hold and insurance requirements still apply.

Can I extend my rental?

Yes—contact us before your end date. We’ll confirm availability and the extension rate. Early extension requests typically secure the best pricing.

Can I “try before I buy” a vehicle?

Yes. Many clients book a weekend or week‑long rental to experience a model before purchasing. We can also suggest comparable trims.

Do you offer delivery for long-term rentals?

Yes—home, office, and extended‑stay delivery are available. Delivery fees are distance‑based and often reduced or waived on multi‑week and monthly bookings.

Personal Driver Service

What is the minimum booking time? (4-hour minimum)

Sprinter service has a 4‑hour minimum for chauffeur‑driven trips. For self‑drive Sprinters (if available), daily minimums apply.

Is this like Uber Black?

It’s a higher‑touch, private chauffeur experience with a dedicated driver, route planning, luggage assistance, standby time, and optional concierge coordination.

Can I make multiple stops / standby time?

Yes—multi‑stop itineraries and standby are welcome. Your driver and vehicle remain with you, and hourly billing continues during wait time.

Do you do airport transfers?

Yes. We track your flight, meet at the designated pickup zone, assist with luggage, and coordinate multiple vehicles when needed.

Do you offer security escort or police escort?

We can coordinate licensed private security on request. Police escort depends on local rules and is not guaranteed; we’ll advise feasibility and costs.

Can I choose the vehicle?

Yes—choose from luxury sedans, SUVs, or Sprinters for larger groups. Specific models are available on request based on availability.

Out-Of-Town Rentals

What is Out-of-Town Rentals (Sprinter travel vs vehicle delivery)?

Out‑of‑Town can mean: 1) chauffeured Sprinter travel with your group, or 2) self‑drive vehicle delivery to your hotel or residence. We’ll recommend the best fit for your itinerary.

What cities do you cover (Dallas/Austin/San Antonio + by request)?

We regularly service Dallas–Fort Worth, Austin, and San Antonio. Other Texas cities and nearby regions are available by request with delivery fees.

Can I book a multi-day Sprinter trip?

Yes. We plan driver hours, overnights, parking, and layovers. Multi‑day rates include mileage and per‑diem and are itemized on your quote.

Can you deliver a vehicle to my hotel/residence?

Yes—self‑drive exotics, luxury SUVs, and select models can be delivered. Delivery is distance‑based and quoted upfront.

Do you offer personal driver out of town? (clarify it’s not the core offering)

Yes, on request. Our core out‑of‑town option is Sprinter travel, but we can provide a dedicated chauffeur with a sedan or SUV when available.

How far in advance should I book out-of-town?

For best availability, reserve 2–4 weeks in advance. Large events, peak weekends, and holidays fill early—book sooner to secure vehicles and drivers.

Sprinters

Do you offer out-of-town Sprinter trips?

Yes—regional day trips and multi‑day itineraries are available with per‑diem and travel considerations for the driver. Share your route for a quote.

Do you offer airport transfers?

Yes—ideal for group arrivals and departures with coordinated baggage handling and synchronized vehicle staging for multi‑car movements.

What is the minimum booking time? (4-hour minimum)

Sprinter service has a 4‑hour minimum for chauffeur‑driven trips. For self‑drive Sprinters (if available), daily minimums apply.

What events are Sprinters best for?

Weddings, corporate shuttles, concerts, game days, winery tours, bachelor/ette parties, and any event where your group wants to ride together comfortably.

How many passengers can you accommodate?

Most luxury Sprinters seat 10–14 passengers plus luggage. We can stage multiple Sprinters for larger groups and coordinated arrivals.

Can we do multiple stops / standby?

Yes—the Sprinter and driver remain with your group. We’ll follow your timeline, handle curbside coordination, and adapt routes in real time.

Photoshoot Rentals

What is Photoshoot Rentals for (music videos/photoshoots/branded content)?

A short‑window rental designed for content creation. We deliver or stage the vehicle, assist with positioning, and keep the car photo‑ready throughout your shoot.

Can I book multiple vehicles?

Yes—popular for music videos and brand campaigns. We can mix exotics, classics, SUVs, and Sprinters and coordinate rolling shots with drivers.

Are weekdays or weekends better? (weekday-preferred)

Weekdays offer the best availability and pricing for shoots. Weekends book quickly due to events—reserve early if you need a weekend slot.

Do you deliver to the set (if offered)?

Yes—we deliver to studios, sets, and on‑location shoots. A handler can remain on site to assist with staging and protect the vehicle between takes.

Can I extend if the shoot runs long?

Yes—extensions are billed hourly or in half‑day blocks depending on the vehicle and crew. Let us know as soon as timing changes.

What info do you need to quote accurately?

Date and time, location(s), vehicle(s), camera use vs background, moving vs static shots, insurance certificate needs, and any special rigging or effects.

Special Events

What’s best for weddings (Sprinter for people + getaway car)?

Most couples choose a Sprinter for the wedding party and a standout getaway car for the couple. We’ll sync timing with your planner and coordinate arrivals.

What’s best for birthdays (rental vs driver vs Sprinter)?

Small groups love a self‑drive exotic or chauffeur‑driven SUV. For 8+ guests or venue‑hopping, a Sprinter with standby service is the smoothest option.

What’s best for prom/homecoming (personal driver vs Sprinter)?

A chauffeur‑driven SUV or Sprinter with standby keeps the group together and supervised. Parents can set approved routes and check‑ins.

What are the weekend minimums for rentals?

Most exotics require a two‑day minimum on weekends and holidays. Chauffeur and Sprinter services carry a 4‑hour minimum.

Can I book multiple vehicles for an event?

Yes—we’ll stage vehicles, sync arrivals, and provide on‑site coordination. Share your timeline and headcount for a tailored plan.

Can I add concierge planning?

Yes. Our team can handle timelines, routes, VIP entries, photography staging, and backup plans. Add concierge during booking for a bundled quote.

Concierge

Is concierge available without booking a service?

Yes—concierge can be booked on its own for itinerary design, reservations, and on‑the‑ground assistance.

What types of concierge help do you provide?

Dining and nightlife reservations, event planning, route timing, decor staging, security coordination, hotel and housing guidance, and VIP access when available.

How do I request concierge support?

Add concierge during booking or call/text our team. We’ll confirm scope, hours, and staffing, then assign a dedicated coordinator.

Can concierge be added to out-of-town trips or events?

Yes—we can travel with your group, manage schedules and vendor timing, and coordinate multi‑vehicle movements and arrivals.

Do you handle restaurant/nightlife/housing referrals?

Yes—we maintain a vetted list of hospitality partners. Tell us your preferences and we’ll secure options and preferred access when possible.

How far in advance should I request concierge planning?

For best results, request 1–2 weeks in advance for local plans and 3–4 weeks for complex or out‑of‑town events. Last‑minute requests are welcome.

Private Jet Charter

Do you own the jets? (partner-facilitated)

We facilitate private jet charters through vetted operator partners. You’ll receive options across aircraft classes with transparent safety and pricing details.

What info do you need for a quote?

Dates, route, passenger count, luggage, preferred airports, schedule flexibility, and any onboard requests like Wi‑Fi, catering, or pets.

What are common reasons people book? (business/vacation/birthday)

Business travel, family vacations, destination events, roadshows, and special occasions. We can also arrange last‑minute flights when plans change.

Can you coordinate ground transport to/from the airport?

Yes—sedans, SUVs, and Sprinters can be added for seamless tarmac or FBO pickups and drop‑offs aligned with your flight schedule.

Can you help pick the right jet class?

Absolutely. We’ll match aircraft to your route, passenger count, runway limits, and budget—Light, Midsize, Super Midsize, or Heavy.

What’s the change/cancellation policy? (operator-specific)

Policies vary by operator and schedule. We’ll present terms before booking and can recommend flexible options if your timing may shift.

Program

Do you have a referral program?

Yes. Clients, creators, concierges, and partners can earn rewards for qualified bookings. Enroll with our team to receive your referral code or link.

Who is it for (clients, brokers, partners)?

Our program supports clients, event planners, hotel concierges, brokers, and corporate partners. Benefits are tailored to each type.

How are referrals tracked?

We assign a unique code or tracked link. When a booking is completed using your code, it’s automatically attributed to you.

What do referrers receive (credits/discounts/commission)?

Referrers receive rewards based on booking value and service type, such as rental credits, stackable discounts, or commission—outlined during enrollment.

How do I submit a referral?

Share your code or link with the client, or send us their details and we’ll reach out. Completed bookings tied to your code are credited to you.

Who do I contact for partnership opportunities?

Contact our partnerships team to discuss co‑marketing, hotel and venue programs, creator collaborations, and corporate accounts.

Dream Charters

Key Highlights

Vehicle-specific reservations

(Choose the Car)

Verification-based booking

(ID/License + Insurance)

Deposit required to reserve

Included miles/day + clear overage policy

Weekend minimums may apply

Personal Driver

4-Hour Minimum

Sprinters

4-Hour Minimum

Out-of-town

Dallas/Austin/San Antonio focus

Photoshoots

Weekday-Preferred

Private jets

Partner-facilitated + quote-based

Dream Charters

Best fit Services

1

Weekend & Special
Occasion

Best Fit

Short-Term Rentals

Personal Driver

Sprinters

2

Business
& Executive

Best Fit

Personal Driver

Long-Term Rentals

Concierge

3

Out-of-Town
Travelers

Best Fit

Out-of-Town Rentals

Sprinters

Concierge

4

Weddings &
Formal Events

Best Fit

Special Events

Sprinters

Personal Driver

5

Prom/Homecoming
Families

Best Fit

Personal Driver

Special Events

6

Extended Stay
/ Medical / Visiting
for Weeks

Best Fit

Long-Term Rentals

7

Content Creators /
Productions

Best Fit

Photoshoot Rentals

Fleet

8

Group
Coordinators

Best Fit

Sprinters

Special Events

9

VIP / Extra
Security Needs

Best Fit

Personal Driver + Add-ons (by request)

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Partners / Brokers /
Venue Contacts

Best Fit

Referral Program

Partnerships

Dream Charters

Referral Program

Who it's for

Clients (friends/family referrals)

Brokers / promoters / connectors

Event planners / venues / hospitality partners

Extensions are handled via contract update when available.

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Submit Referral

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We Confirm Details + Availability

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Booking is Completed

4

Referral credit/commission is applied
per agreed terms